Terms and Conditions


Dear customer, please read these Terms of Service carefully before accessing our online store. Remember that your mere use of the site means you agree to be bound by the Terms of Service. Jacqueen reserves the right to add, change, or replace any part of these Terms of Service by posting updates and any changes to our website. Please check this page periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.


How is the order placed and the contract formed between Jacqueline and its clients?

Once you click the buy button next to the product you want, you have actually started the process of purchasing the product.

  • We will send an email to confirm your order. The email will contain your order number and order details.
  • You will receive another text message from Jacqueline to confirm shipment. This message constitutes the beginning of the contract between us. The message will contain shipment confirmation for the products we are able to secure from your order.
  • You will then be directed to the dedicated pages to choose the payment method and the delivery method that best suits your circumstances from among the available methods.
  • The Jacqueen team will stay in touch with you to ensure that your purchases reach you and that you are completely satisfied with them.

Terms of Use of the Website and Online Store

The content provided on this site is for informational purposes only. The representations regarding the products featured on this site are those of the primary vendors, and any comments or opinions expressed on this site are those of the individual posting them and do not reflect the views or policies of the site.


Pricing and Order Approval

In some cases, certain orders may not be accepted for specific reasons or due to force majeure. Jacqueen reserves the right to refuse or cancel any order at any time, whether or not the order has been confirmed and your credit card charged.

  • Before we accept an order, we may ask you for additional information or proof.
  • We will strive to provide the most accurate and clear pricing information to all users who visit the site. However, errors may occasionally occur, and if a product is incorrectly priced, we will, at our sole discretion, contact you to inform you of this, obtain your instructions, or cancel your order after notifying you of such cancellation.
  • The customer shall bear any additional costs imposed by any other shipping company or port, such as excess weight fees or customs duties.

User posts

You are entirely responsible for your comments and contributions, and you warrant that they will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus, and that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or any third parties.


Trademarks and Copyrights

All intellectual property rights, whether registered or unregistered, in the Site, and all information and designs, whether text, graphics, software, images, video, their selection and arrangement, as well as all software compilations, source codes and underlying programs, are protected by copyright.

  • The entire contents of the Site are protected as a collective work by copyright.
  • The website, in all its sections and details, is subject to the copyright laws of the Kingdom of Saudi Arabia and to the international agreements related to this matter.